Industry context
Singapore’s public sector started digital earlier than most, but the gap between Tier-1 services (Singpass / MyInfo) and the long tail of agency-specific systems is still wide. The two questions we hear most: (1) how do you modernise without ripping out the underlying stack? (2) how do you adopt AI without eroding public trust?
What we usually deliver
Phased: stabilise the integration backbone first, then layer the AI tier once the data is clean. GovTech reference architecture (IM8, GCC environments) is the baseline; open-source first where it fits — to pull “locked too tightly into a few incumbents” out of the risk register.
What we benchmark against
Engineering targets we anchor to on public sector projects:
- 100% of AI POCs anchored to quantifiable productivity metrics — “hours saved / errors avoided”, not “looks impressive”
- ≥ 80% digitalisation of citizen-facing journeys — paper forms and counter queues out of the main path
- Cross-agency data sharing on standard contracts + audit logs — no more email CSVs and SFTP
- IM8 first-cycle pass — architecture, data flow, security controls, change log all documented to IM8 standards
If you need a GovTech-aligned architecture proposal, talk to sales — we walk you through it under NDA.