📍 6 Raffles Quay, #14-06, Singapore 048580 ✉ enquiries@twotwotech.ai ☎ +65 6717 0088
Service · Authorized reseller · renewal management · hardware refresh SERVICE

Hardware & Software Procurement

Authorised reseller across server, network, endpoint hardware and licensed software — plus renewal management, true-up tracking and hardware-refresh planning. Local SGD invoicing, warranty handled, one renewal calendar we actually keep. Your team doesn't wake up to a locked-out production account.

Server, network, endpoint and accessory procurementMicrosoft VL, Adobe, Autodesk, Zoom, Slack, Notion licensingRenewal calendar with 90 / 60 / 30-day reminders + true-upHardware warranty registration & refresh planningLocal SGD invoicing — single contractual counterparty

What we actually re-sell

The catalog is intentionally pragmatic — we focus on what Singapore SMEs and Chinese-outbound enterprises actually buy, not the long tail of distributor SKUs. If you need something we don’t stock, we’ll quote it through a partner channel and tell you so.

Server, network and storage

Endpoint hardware

Licensed software

How TWO TWO is different from a generic IT supplier

You’re not buying the cheapest box — you’re buying the relationship that surrounds it. Three things you get with us that you don’t get clicking “buy” on a distributor portal:

Local SGD invoicing and single counterparty

Every line — server, switch, laptop, M365 seat, Adobe subscription — flows through one TWO TWO PTE LTD invoice in SGD, posted to one PO. Your finance team reconciles one vendor relationship instead of twelve.

Renewal calendar we actually own

90 / 60 / 30-day reminders, true-up forecasts, retirement recommendations. Half our new clients arrived after a renewal surprise — a Microsoft VL true-up they didn’t see coming, an Adobe seat-license audit they couldn’t pass, an Autodesk subscription that auto-renewed into seats they’d already laid off.

Warranty + refresh coordination

When a laptop dies in Jakarta on a Friday, you call us. We ship a loaner, log the warranty claim with Lenovo / Dell on your behalf, and update the asset record. You don’t open a ticket with the OEM’s SG office and wait for the Indonesia reseller to call them back.

If you plan to apply for PSG

The delivery artefacts your project generates — scope, line-item POs, milestone sign-offs, invoices — are already filed to audit-grade standards. If you choose to apply for PSG (Productivity Solutions Grant), those artefacts go straight into the application as evidence. If you don’t apply, they still form a verifiable procurement-and-implementation record on their own.

Productivity software (CRM, accounting, inventory, HR, cybersecurity) is a pre-approved PSG category. During scoping we’ll flag which line items may fall into a PSG category and which won’t. Hardware itself is generally not PSG-qualifying, but when bundled with a qualifying software rollout (e.g. M365 + new laptops on the same SME modernization engagement), the qualifying portion is documented cleanly and can carry the audit.

Typical engagement shapes

EngagementScope
Laptop refresh (50 seats)Lenovo ThinkPad × 50 + imaging + MDM enrollment + asset tagging + white-glove delivery
Office network refreshMeraki MX / MS / MR + 12-month dashboard licenses + install
M365 VL rollout (100 seats)M365 E3 × 100, data migration from Outlook.com / Google Workspace, MDM, 4 weeks of post-cutover support
Datacenter procurement4 racks Lenovo / Dell servers + Cisco Catalyst + Pure Storage, all in Equinix SG3 with A+B power

Contact sales — 30-minute call to walk through your current renewal calendar and pinpoint what’s about to break.

Stack we typically reach for

Lenovo · Dell · HPE · MacBook · Microsoft SurfaceCisco Meraki · Fortinet · Aruba · UbiquitiMicrosoft Enterprise / Adobe / Autodesk / Zoom licensingYonyou YonSuite International / WPS Office / WelinkAsset tracking + MDM (Intune / Jamf)

Frequently asked about Hardware & Software Procurement

Why route hardware and software through TWO TWO instead of buying direct?
Three things you don't get buying direct. (1) A single local invoice in SGD — your finance team doesn't chase 12 vendors across 3 currencies and your audit trail stays clean. (2) A renewal calendar we actually run — we surface upcoming renewals 90 / 60 / 30 days out and tell you which true-ups to expect. Half our new clients arrived after a Microsoft VL true-up surprised them at month-end. (3) Warranty and refresh coordination — when a laptop dies on a Friday in Jakarta, you call us, we ship a replacement. You don't open a ticket with Lenovo SG.
What's your markup on hardware?
Distributor cost + a service margin in the 5 – 15% range depending on volume and how much logistics work the order requires (single laptop ship vs. 200-seat fitout with imaging, MDM enrollment, asset tagging and white-glove delivery). The quote is itemized — you see what's product cost and what's service. We don't hide either.
Do you do licensed software too, or only hardware?
Both. Microsoft VL is the largest single category we move — we re-sell M365, Azure, Dynamics, Windows, Office. We're also resellers for Adobe Creative Cloud, Autodesk, Zoom, Slack, Notion, GitHub Enterprise, Atlassian, and Yonyou's international product line (YonSuite, U9 Cloud International). If you need something we don't currently re-sell, we'll quote it through a partner channel — but tell you upfront when that's the case.
Do you take over an existing renewal calendar?
Routine. The first 2 weeks of a takeover are inventory + license recovery — we collect SKU / quantity / expiry / contact details across every active subscription and hardware warranty, normalize them into our renewal calendar, and surface anything that's already past-due or imminent. From month 2 forward you have one calendar, one quarterly review, and one set of reminders.
If we plan to apply for PSG, can you help?
The delivery artefacts your project generates — scope, line-item POs, milestone sign-offs, invoices — are already filed to audit-grade standards. If you choose to apply for PSG, they go straight into the application as evidence. PSG's pre-approved software categories (CRM, accounting, inventory, HR, cybersecurity) are familiar territory. In scoping we'll flag which line items may qualify and which won't — hardware on its own generally doesn't, but bundled with qualifying software, the qualifying portion is documented cleanly and can carry the audit.
How does your renewal management actually work in practice?
We maintain the renewal calendar inside your account record — every license / warranty / subscription with expiry date, cost, contact and renewal channel. 90 days out we send the heads-up; 60 days out we propose options (auto-renew vs. true-up vs. restructure); 30 days out we execute. Quarterly we sit down with you to review consumption — are you over-licensed on M365 E5 seats? Under-licensed on Adobe? Do the laptops you bought in 2023 need refreshing? — and adjust forward.

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Dive Deeper

Talk to us

Start with the problem. The solution comes after.

A 30-minute call with a solution architect. No spec needed — just tell us where the business is stuck. Systems that don't talk. Data that won't behave. An overseas office with no one running IT. A DR plan on paper that no one has tested. A first AI use case you want to try for real. If we fit, we'll show you the next step. If not, we'll tell you straight.